Privacy Policy

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Upon placing an order on riloh.com, you will be required to provide us with information such as: name, email, street address, and payment information. We will not sell your information to any third party. While operating within the scope of their duties, authorized Riloh employees may be able to view or access the information you provide. If we have your information stored, it may be subject to disclosure by law or regulation. For example, in order to comply with a legal process such as a subpoena, court order, or search warrant, Riloh may be legally required to disclose your information

When you make a payment on riloh.com, your credit card information is processed via automated systems and will not be stored for any longer than is necessary for processing.

If you are visiting our site to send us an email, you may be sending personal information including your name, email address, phone number, address, etc. This information may be stored in order to better serve you as a client, and will be used in order to reply to your email and for any future communication. If you wish to stop receiving emails from us such as our newsletter or information regarding new releases, there is a link to unsubscribe at the bottom of said emails.

If you are submitting a tax ID to enable your trade account, that information will be used only to confirm that you have provided a valid iID within an industry we support with our program. This information will not be sold to any third party, but will be stored and tied to your account. Only authorized personnel can access this information, and they are bound to these terms.

Our site uses cookies in order to improve the user experience and overall functionality of the site. Cookies are tiny bits of information that are sent to your browser by a website that you visit and stored on your computer. They are used to track website traffic and gage how visitors are making use of the site. If you are registered on the site, cookies also enable riloh.com to save your information to prevent you from having to re-enter your login information upon each visit. Many improvements to the site are made possible by the usage of cookies. We will not use cookies to create any customer profiles, as they will only be used in aggregate form.